FAQs

Below you'll find some of the more commonly asked questions we get.

What is your return policy?

We offer a 30-day refund guarantee. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

You can read the full policy by clicking here

Where are you located?

Animal Groove is proud to be from the United States. However, our products come from all over the world!

How can I contact support?

Please feel free to submit your request by visiting our contact us page or simply send an email to contact@animalgroove.com

How can I track my package?

You can track your order by visiting our Order Tracking page and entering the tracking number that came with your email.